Privacy Policy

 

At Synedica Labs, we are committed to protecting your privacy and ensuring that your personal data is handled securely and transparently in compliance with the UK Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).

Information We Collect

When you visit or place an order on synedicalabs.co.uk, we collect several types of information:

A. Personal Identifiable Information (PII)

  • Contact Details: Name, email address, phone number, and billing/shipping address.

  • Order History: Details regarding purchases of research peptides (e.g., Synedica Retatrutide or Synedica Tirzepatide).

B. Technical and Usage Data

  • IP address, browser type, operating system, device details, time zone settings, and referral URLs.

  • Information regarding your interactions with our website via essential cookies.

We process personal data only when we have a valid legal basis to do so:

  • Order Fulfilment: To process, ship, and deliver your orders within the UK and internationally to destinations such as South America (atendimento para o Brasil).

  • Customer Support & Verification: To answer queries regarding order tracking, product purity reports, or community forum discussions (synedica labs é confiável).

  • Legal & Regulatory Compliance: To comply with UK commercial, tax, and export laws.

  • Security & Fraud Prevention: To detect and prevent fraudulent transactions or unauthorized site access.

Because Synedica Labs serves customers in the UK, Europe, and Brazil:

  • All data is stored on secure, encrypted servers operating under strict ISO security protocols.

  • When data is transferred across international borders for courier delivery (e.g., customs declaration forms for Brazil dispatch), appropriate safeguards are implemented to ensure your personal data remains protected under standards equivalent to UK GDPR.

Payment Security

Payment details are processed through encrypted, SSL-secured third-party payment gateways. Synedica Labs never stores raw credit/debit card numbers or sensitive financial authentication credentials on its servers.

As a user, you hold the following rights regarding your data:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request corrections to incomplete or inaccurate personal data.

  • Erasure: Request the deletion of your personal data (“Right to be Forgotten”), subject to statutory tax and legal retention requirements.

  • Objection & Restriction: Object to data processing or request restricted processing under specific circumstances.

To exercise any of these rights, contact our Data Protection Officer at support@synedicalabs.co.uk.

We use necessary cookies to enable essential site features, such as cart retention and secure checkout navigation. Analytical cookies are used strictly to improve site performance and user experience. You can adjust your browser settings to decline non-essential cookies at any time.

If you have questions about this Privacy Policy or your personal data:

  • Email: support@synedicalabs.co.uk

  • Location & HQ Info: Visit our About Us Page to read more about our UK operations (synedica labs onde fica).